SignMyCode.com Refund Policy

Cancellation and Refund Policy at SignMyCode.com

We are always committed to our services and product support. If you want to cancel your order or want a refund for some vital reason, we can help you with your request based on the following cancellation guidelines.

Cancellation and Refund Period:

  • Orders at ‘Pending’ status can be canceled within 30 days from the date of purchase.
  • If cancellations are requested for ‘pending’ orders after the cancellation deadline of 30 days, customers must send an email to our support team from their registered email at [email protected] for further review.

Exceptions:

Orders that are Issued (Active Status) cannot be cancelled or refunded by the vendor.

Our goal is to deliver the best products and customer service; hence we will help you to resolve all the issues related to the issuance and installation of the code signing certificate.

You can discuss your technical query with our code signing expert before you make a call for a refund or cancellation of the order.

Note: If you are asking for store credit on order cancellation, we will refund the amount in store balance within few minutes. However, if it’s about a refund on original payment method then it will take up to 48 hours.

You can drop an email on [email protected] with the transaction number for your refund request or you can talk to our expert.

We are rated 4.8/5

five star REVIEWS Real customer ratings and reviews at Shopper Aproved
Hieu five star

Five-star service! SignMyCode offers great prices and exceptional support. The support team is very dedicated; they followed up with me every step to ensure my cert was issued without further delays. If you're looking for a hassle-free code signing experience, SignMyCode is the way to go!

TING W. five star

Great customer service! Daniel was very helpful throughout the OV validation process, providing clear guidance on each step including D-U-N-S registration and Sectigo verification requirements. Highly recommended for first-time certificate buyers.

Adam H. five star

I finally got around to installing the new Sectigo EV cert token this afternoon. Everything worked the first time with no fuss. The documentation was spot on, the tools just worked, and Visual Studio saw the certificate immediately. Building, publishing and installing it was just as seamless.

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